Page

Refund and return policies

Refund Policy:

At Start-Up Sahay Private Limited Private Limited, we strive to provide exceptional consultancy services to startup companies seeking various government and non-government certificates, licenses, and funding support. Our aim is to assist you in navigating the complexities of these processes and maximize your chances of success.

For Certification Services:

In the event of certification failure, where the concerned government department does not approve the requested certificate or license, we offer a 100% refund of the amount paid for our consultancy services. This refund will be issued promptly upon verification of the certification failure.

For Funding Support and All Other Listed or non-listed Services on our website:

Once payment has been made and work has commenced on funding support or any other services, we are unable to offer any refunds. This policy applies to cases where the payment has been made, and our team has started the necessary work to facilitate the requested services.

It is important to note that the approval for funding schemes and other services is subject to the selection methods and decisions made by the respective government and non-government entities. We provide guidance and support throughout the process, but we cannot guarantee the outcome or be held responsible for the final decision on funding approvals.

Our refund policy applies solely to the amount paid for our consultancy services and does not cover any fees, charges, or expenses payable to government or non-government entities related to the certification or funding processes.

We are dedicated to your satisfaction and will make every effort to ensure your success in obtaining the desired certifications and maximizing your chances for funding support. If you have any further questions or concerns about our refund policy, please reach out to our customer support team, and we will be happy to assist you.